I had a wonderful stay at this hotel, primarily due to its stunning views of Neuschwanstein and Hohenschwangau castles that truly made the experience unforgettable. The service was top-notch, with attentive staff always eager to help out. The breakfast was diverse and delicious, starting each day off on a high note. However, while the overall experience was excellent, I felt the spa facilities could use a bit more attention to elevate the relaxation factor.
Rooms
9.0
The rooms were immaculate and offered a fantastic view of Hohenschwangau Castle. They were spacious and well-designed, providing a comfortable retreat after a day of exploring.
Service
9.0
Staff members went above and beyond to ensure my stay was pleasant. Their willingness to assist with any requests made a significant difference.
Location
10.0
The hotel's prime position between the two castles made it super convenient for sightseeing. I was able to easily stroll over to both attractions, which was a huge plus.
Dining
9.0
Dining here was a highlight, with every meal being well-prepared and offering beautiful views of the castle, which made every dining experience special.
Facilities
7.0
The facilities were pleasant, with the added bonus of a relaxing spa atmosphere, although there is room for improvement in the overall spa offerings.
Stunning castle views
Spa needs improvement
Reese
United Kingdom,
December
2024
8.4/10
I had an incredible time at this hotel with stunning views of Neuschwanstein and Hohenschwangau castles. The breakfast was a highlight, offering a great variety and quality. The service was excellent with attentive staff who always made sure to help me out. The only downside was that the dining options could have been improved for lunches and dinners, as there weren't as many choices as I hoped.
Rooms
8.0
My room was impeccably clean and offered a fantastic view of Hohenschwangau Castle. It was comfortable and came with a nice balcony, though the view from my specific balcony wasn't as great.
Service
9.0
The hotel staff were always ready to assist and genuinely eager to help with any requests I had, making my experience feel personal and welcoming.
Location
10.0
Located right between the two main castles, the hotel's location made it super convenient for sightseeing. Plus, being near Alpsee lake added to the experience with beautiful scenery.
Dining
7.0
The breakfast selection was fresh and delicious, especially those croissants. However, I found the options for lunch and dinner a bit limited.
Facilities
8.0
The spa facilities were lovely and really added to my relaxation during the stay. I would rate them highly, but I did feel they could use a bit more variety in treatments.
George
United Kingdom,
October
2024
8.2/10
I had an unforgettable experience at this hotel. The views of Neuschwanstein and Hohenschwangau castles were simply breathtaking, and the spa facilities provided the perfect relaxation after a day of exploring. The staff went above and beyond to ensure I had everything I needed, making my stay feel truly special. However, the dining options could use a bit more variety, and while the room was clean and comfortable, the view wasn’t as great as I had hoped.
Rooms
7.0
The room was clean and comfortable, but faced the parking lot instead of offering a stunning view.
Service
9.0
The service was exceptional; every staff member was eager to assist with any requests I had.
Location
10.0
The location is ideal, nestled between the two main castles and a short walk to the lake, perfect for scenic strolls.
Dining
6.0
The dining options were decent but I wished for more variety in the menu to make meals extra special.
Facilities
9.0
The spa facilities were top-notch, providing a relaxing environment that truly enhanced my stay.
Breathtaking castle views
Limited dining variety
Dominic
United Kingdom,
October
2024
8.4/10
The hotel provided a truly memorable experience with its stunning views of the castles and a warm atmosphere that made me feel welcome throughout my stay. The room I stayed in was clean and comfortable, and the breakfast offerings were an absolute delight, contributing to my overall satisfaction. However, I did feel the dining options could have been more varied, and while the spa facilities were great, a bit more attention to detail could enhance the experience further.
Rooms
9.0
The room was impeccably clean and offered a lovely view of Hohenschwangau Castle, making it a peaceful retreat after a day of exploring.
Service
8.0
Service was attentive and courteous, with staff showing a genuine eagerness to assist with any requests I had.
Location
10.0
The hotel's location was simply perfect, situated between the two main castles and just a short stroll away from Alpsee Lake.
Dining
7.0
The dining options were enjoyable, but I wished for more creativity and variety in the menu.
Facilities
8.0
The spa facilities were peaceful, providing a relaxing ambiance to unwind, but they could benefit from some added amenities.
Riley
United Kingdom,
September
2024
9.0/10
I had a wonderful stay at the hotel, with breathtaking views of the nearby castles that truly enhanced my experience. The quality and variety of the breakfast were highlights of my mornings, and the attention to detail from the staff made me feel genuinely welcomed. While the spa facilities were impressive, it would have been great if there were more options for relaxation in that area. Overall, I felt the hotel offered great value for what I received during my stay.
Rooms
9.0
My room had a stunning view of Hohenschwangau Castle, with a lovely interior that made it feel cozy and inviting.
Service
9.0
The staff were eager to assist with any inquiries, which made my stay even more enjoyable.
Location
10.0
The hotel's location was perfect for visiting the two main castles, providing easy access to both.
Dining
9.0
The dining experience was delightful, especially having breakfast while enjoying the view of the castle; warm bread was a lovely touch.
Facilities
8.0
The spa facilities were relaxing, though I wished they offered a wider range of treatments.
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